Digital Communications Officer (Casual)


Emerald, VIC

Posted 1/24/2020

Digital Communications Officer (Casual)

  • Work Type: Casual
  • Location: Emerald
  • Department: Communities

About the Role

The digital communications officer’s primary responsibility is to manage online and digital activities to support and enhance council’s communication capacity and effectiveness.

Responsibilities of the Role

  1. Action Plans. Contribute to the development and implementation of digital and online communication action plans as part of the Central Highlands Regional Communications Strategy.
  2. Online Media. Monitor, manage and improve council’s website, intranet, social media channels and digital communication activities.
  3. Technology. Review and explore new and emerging technology to continuously improve delivery of communication activities.
  4. Monitoring. Monitor evaluate and report on the performance of council’s digital and online presence and engagement
  5. Promotion. Contribute to the development and execution of corporate communications strategies to promote council projects, events and activities.

Additionally, this position may be required to conduct other duties as lawfully directed by the reporting manager.

Selection Criteria

To be considered for this position you must respond to each dot point below (1-2 page document). Please ensure each selection criteria is clearly labelled. Demonstrated experience providing frontline customer service in an office-based environment.1. Demonstrated experience in social media content planning and the delivery of campaigns across multiple social media channels.

  1. Demonstrated experience in social media content planning and the delivery of campaigns across multiple social media channels.
  2. Demonstrated experience in the use of social media scheduling software and digital analytical tools for monitoring and reporting.
  3. A good understanding of corporate communications principles including internal and external stakeholder engagement.
  4. Demonstrated experience in the content management of websites and intranet sites.
  5. Demonstrated experience in basic graphic design.
  6. Ability to produce and edit images and video content.
  7. Outstanding research, storytelling and writing skills and an ability to apply these skills to social media content.

Pre-employment Checks

To be appointed to a permanent position, you must be an Australian citizen, or have permanent residency status, or a visa permitting you to work in Australia permanently. If you have a visa permitting you to work temporarily in Australia, you may be appointed to a temporary or casual position, providing the work complies with the conditions of your visa.

The pre-employment checks relevant to this position include:

  • Right to Work in Australia
  • Medical assessment including drug & alcohol testing
  • Working with Children Check
  • Reference checks

Council will arrange these checks for the preferred candidate following interview.

How to Apply

To apply, please submit the following documents:
1. A cover letter outlining your skills, experience and qualifications.
2. A separate document with a short statement addressing each selection criteria.
3. Your resume, including a minimum of 2 referees.

For further information

Please review the POSITION DESCRIPTION or contact Andrea Ferris, Coordinator Communications on 1300 242 686 within business hours.


There are some great benefits working for Council, including:

  • A generous superannuation scheme – 12% for employees contributing 6%, total 18% (conditions apply)
  • 5 weeks annual leave with 17.5% leave loading
  • Flexible working arrangements
  • Access to training and development opportunities
  • Generous employee benefits program
  • Great residential lifestyle

Applications close: 12 Noon, Monday 3 February 2020 

Central Highlands Regional Council is an Equal Opportunity employer. We encourage applications from candidates with diverse backgrounds.

To view and apply for this job on the web visit: