Bytewize Vac2019-529 Specialist Technician Vacancy


Clyde North, VIC

Posted 10/20/2019

Specialist Technician Candidates - eduSTAR.TSS Program Systems Engineer / Specialist Technician - eduSTAR.TSS / Education Sector Bytewize is seeking highly experienced IT professionals to fill contract and ongoing employment positions that are available within our company. Successful candidates will be employed by Bytewize to provide ongoing technical support services to the Department of Education (Department) through the Technical Support to Schools Program (eduSTAR.TSS). These are not entry-level positions, all candidates must have a minimum of 5 years’ industry experience AND previous experience within the eduSTAR program OR extensive experience within the education sector is essential for consideration. The roles and responsibilities consist of managing the IT infrastructure within Departments schools. Administration of school network and server infrastructure and providing ICT support services to both the staff and students in large ICT based learning environments. Essential Technical Skills Required

  • Ability to manage and service Windows and Apple devices on an enterprise scale
  • Administration and support of Hyper-V virtualized server environments
  • Administration various Windows and Linux based servers
  • High level enterprise network administration skills required - Cisco and HP switches
  • Administration of Cisco wireless network technologies, including wireless controllers and access points
  • Excellent language and communication skills are essential for consideration of these roles
  • Providing support to enterprise volume desktop and notebook computers
  • Extensive experience in SOE and image deployment, including the ability to provide advanced troubleshooting skills where required
  • Previous industry experience in an educational setting is essential unless you have high levels of industry experience in a similar scale enterprise level corporate environment
  • Extensive knowledge and experience in Department and eduSTAR.TSS initiatives will be highly regarded
  • Extensive experience with planning, deployment & management of 1:1 and BYOD devices in an enterprise scale environment will be very highly regarded
  • Ability to plan and run ICT professional development sessions and work collaboratively with the schools’ stakeholder ICT management when required
  • Technical documentation writing skills
Personal Attributes Required
  • Highly Motivated industry professionals who have ability to work autonomously, or as part of a team as the company or Department required and/or dictates
  • Excellent problem solving techniques with the ability to call upon available resources and escalate to senior management when required
  • Punctual, reliable and well organized candidate need only apply
  • Excellent human relations and people skills with a genuine passion for the ICT industry
  • Excellent technical documentation skills and the ability to follow instructions and technical documentation accurately when required
  • The ability to troubleshoot and fault find through a systematic process of observation and elimination, based on previous industry experience
  • Australian citizenship or Australian permanent residency
  • Current driver’s license and reliable motor vehicle
  • Police and background checks will be performed on all shortlisted candidates
Remuneration and Payment
  • Pay rate is dependent on the candidate’s skill set and level of relevant industry experience
  • Annual reviews on pay rates based on performance
  • Top pay rates guaranteed to all candidates
  • Bytewize offers ABN (contract) or TFN (wages) as remuneration options for all employees
  • Part time and full time roles available with negotiable options available
How to Apply for Vacancies If you are applying via an online job board listing, please also submit your application directly via email to the following address: ( ) To ensure your application is received please make sure you submit a copy of your resume via email directly to us to the above address. ***We are currently experiencing issues with Jora*** If you have any questions or require any more information, please contact us via email or give us a call. Our contact details can be found via our website: Requirements Please note: · This ST role is for a new school currently under construction, anticipated to open January 2020. The successful applicant may be required to: o Work from a nearby temporary location until the school construction reaches practical completion o Support school leadership through the ICT build period working with Service Delivery Managers, Roaming Specialist Technicians, Digital Learning and eduSTAR service operations team to ensure the school is appropriately supported. o Work with the eduSTAR build team and Roaming Specialist Technician to install, configure and test ICT infrastructure and devices for the school. o Please consider the potential growth in allocation when applying for this position, as this school is expected to increase in enrolments quickly. o It would be desirable for the successful candidate to be involved in the ICT commissioning phase which will occur in stages throughout the December-January school holiday period. There will be additional hours available to support this.

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